Likewise, we don’t just “set it and forget it.” We’re there to help you along your journey, with issues both big and small. We understand that every organization is different from the next, which is why we always make an effort to better understand your unique long-term goals so that we can help make them a reality. Accomplish Long-Term Healthcare IT Goals with Epic as a Service for EHRĪnother major benefit that comes from working with Comport for your Epic as a Service EHR solution ultimately comes down to gaining technological expertise in the product backed by decades of healthcare IT experience.
With Epic as a Service, you can let Comport shoulder the burden of continual upgrades and optimization in your infrastructure so that you can have complete confidence knowing that your Epic system is at peak performance. The Epic as a Service platform has superior support options you can tap into that won’t leave you frustrated on the phone with someone who can’t or won’t provide the support you need.Įvery minute that one of your own in-house IT professionals is focused on upgrades, bug fixes or similar important-yet-menial tasks is a minute they’re not focused on more important matters that directly impact patient care. Get Peak Performance via Continual Support In terms of security, you’ll be pleased to know that the Epic design and architectural principles support HIPAA compliance across core HIPAA tenants of administrative and technical safeguards as well.
This new end-to-end solution provides a converged medical infrastructure to Epic customers, creating a great chance to innovate while eliminating risk.
EPIC ELECTRONIC HEALTH RECORD SOFTWARE
According to a 2019 study by HPE, 65% of all Epic customers use HPE as their infrastructure vendor because of the easy integration of storage, servers, software and networking assets. The Epic as a Service platform powered by HPE GreenLake is an Epic-validated infrastructure that provides the convenience of a cloud solution with the security of an on-premises offering. I’m extremely proud of the way the team has embraced this change and is prepared for what lies ahead.Epic + GreenLake Reduces Costs and Risks with a Validated Infrastructure “We’re a family, and we support each other through every step of the process. “As managers, it is our responsibility to motivate our employees for change,” said Kim Morel-Betances, assistant director of the Patient Access Center. Super Users are the lead astronauts, and a prize wheel serves as Mission Control as team members test their knowledge and spin to win.
In addition to regular workflow discussion in team meetings, the center’s team took part in redecorating their workspace, surrounding themselves with Epic terminology definitions to support learning about the new environment.Įpic calls its system environment “Hyperspace” and encourages users to explore Epic topics in the “Epic Galaxy,” so the call center adopted the space theme to help keep team members engaged. Managers recognized early on the impact that the new electronic medical record would have on their team and made it their mission to make the changes fun and engaging. The team handles patient phone calls for more than 130 ColumbiaDoctors clinicians from multiple specialties. The call center is going galactic–using Epic’s naming conventions and creating a theme for the team’s work area. If you need to find some inspiration for your team as we gear up for Epic implementation, turn to the ColumbiaDoctors Patient Access Center located in Fort Lee, New Jersey. The ColumbiaDoctors Patient Access Center in Fort Lee, New Jersey, started its Epic Countdown weeks ago. It’s just one of the ways in which the team is getting ready for go-live.
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